INVITATION FOR BIDS (IFB) / TENDER ANNOUNCEMENT

TENDER NOTICE

CONSULTANCY SERVICES FOR INTEGRATED ORGANIZATIONAL MANAGEMENT AND INSTITUTIONAL REFORM

1. Background & Invitation

Arba Minch City Water and Sewerage Service Enterprise ("the Enterprise") is a financially self-sustaining public utility established under the South Ethiopia Regional State Cities Water and Sewerage Service Enterprise Proclamation No. 48/2016. The Enterprise is mandated to provide safe, reliable, sustainable, and efficient drinking water and sewerage services to the residents of Arba Minch City.

To enhance its operational performance, financial sustainability, human resource productivity, and overall service quality, the Enterprise now invites eligible, qualified, and licensed consulting firms to submit sealed Technical and Financial Proposals for the provision of Consultancy Services for Integrated Organizational Management and Institutional Reform.

2. Scope of Services & Key Deliverables

The consulting assignment spans a total period of six (6) months (approximately 140–150 working days) and comprises an integrated institutional diagnostic followed by the development and delivery of ten (10) core institutional packages:

• Organizational Diagnostic Report: Comprehensive assessment of existing governance, structures, staffing, financial management, asset controls, and business processes.
• Organizational Structure & Staffing Framework: Fit-for-purpose organization design, functional responsibilities, staffing establishment, job classification, and salary/benefits structure.
• Human Resources Management Manual: Standardized policies and procedural tools covering workforce planning, recruitment, performance evaluation, training, and grievance handling.
• One-Time HR Reform Implementation Directive: Transition rules, position mapping, placement criteria, salary step conversion, and grievance handling mechanisms.
• Five-Year Strategic Plan (2028–2032): Strategic direction, KPI matrix, target setting, M&E framework, and resource alignment.
• Procurement Manual: Standard operating procedures, approval matrix, bid evaluation guidelines, and contract management tools.
• Asset Management Manual: Complete asset lifecycle management policies, verification procedures, maintenance standards, and disposal guidelines.
• IFRS Diagnostic & Conversion Package: Gap assessment, accounting policy recommendations, opening-balance conversion roadmap, and disclosure templates.
• Internal Audit Guideline Manual (Risk-Based): Risk assessment framework, audit planning principles, operational/financial audit procedures, and quality control guidelines.
• Integrated Implementation Roadmap: Sequencing matrix, resource requirements, timelines, risk mitigation, and implementation indicators.

3. Qualification & Eligibility Requirements

3.1 Administrative & Legal Eligibility Criteria

• Renewed Trade License / Commercial Registration Certificate for the current Ethiopian Fiscal Year (2017 E.C.).
• Valid Tax Clearance Certificate and Value Added Tax (VAT) Registration Certificate.
• Taxpayer Identification Number (TIN) Certificate.
• Registration in the Public Procurement and Property Authority (FPPA) Suppliers List (if applicable).
• At least eight (8) years of general experience in organizational development, institutional reform, and management consultancy.
• Evidence of at least three (3) successfully completed comparable assignments in public utilities, municipalities, or large public sector organizations.

3.2 Key Professional Staffing Requirements

4. Evaluation Criteria & Procurement Procedure

Bidding will be conducted through National Competitive Bidding (NCB) procedures using Quality and Cost-Based Selection (QCBS) criteria with an 80/20 weighting split:

• Technical Proposal Weight (80%): Minimum technical score required to pass: 50%
• - Understanding & Interpretation of Assignment: 10%
• - Methodology & Technical Approach: 25%
• - Firm's Relevant Experience & Track Record: 15%
• - Qualifications & Experience of Key Experts: 30%
• Financial Proposal Weight (20%): Evaluated for lowest evaluated cost among technically qualified bidders

5. Application & Submission Instructions

5.1 Bidders can purchase the complete bidding document starting from the date this announcement is issued for 15 consecutive days by paying a non-refundable fee of 1,000 ETB (One Thousand Birr) from the organization.

5.2 Bidders must participate by sealing the documents in separate envelopes—an original technical document, a copy of the technical document, an original financial document, and a copy of the financial document—and dropping them into the prepared tender box.

5.3 The tender will be closed on the 16th day at 8:00 local time (2:00 PM) and opened at 8:30 local time (2:30 PM) in the presence of bidders or their legal representatives within the compound of Arba Minch City Water and Sewerage Service Enterprise.

5.4 If the closing/opening date falls on a weekend (Saturday or Sunday) or an official public holiday, the tender will close and open on the next official working day at the same specified time.

5.5 Submitting a price by building or undercutting upon another price is strictly unacceptable and will result in disqualification.

6. Submission Address & Contact Details

ARBA MINCH CITY WATER AND SEWERAGE SERVICE ENTERPRISE

Finance, Revenue, & Procurement Directorate

Head Office, Room No. 26, Arba Minch, Ethiopia

Telephone: 046 881 0369 / 046 881 2049

Free Call Center: 6525

Email / Web: tiglu.haile2000@gmail.com

ARBA MINCH CITY WATER AND SEWERAGE SERVICE ENTERPRISE