Ministry of Transport and Logistics would like to make a request for an expression of interest for Consulting Services

REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES- INDIVIDUAL SELECTION)

ETHIOPIA MINISTRY OF TRANSPORT & LOGISTICS (MOTL) TRANSPORT SYSTEMS

IMPROVEMENT PROJECT (TRANSIP)

CREDIT NO: ET-51860

The Federal Government of Ethiopia has received financing from the World Bank toward the cost of the Transport Systems Improvement Project (TRANSIP), and intends to apply part of the proceeds for consulting services.

I. ASSIGNMENT TITLE: DRIVING LICENSE (DL) BUSINESS EXPERT

REF #: ET-FTA-292504-CS-INDV

1. The consulting services ("the Services") include:

• Define the product vision, strategy, and roadmap;
• Gather, manage, and prioritize market/customer requirements;
• Act as the stakeholder advocate articulating the user's need;
• Specifically, look at the Driving License System requirements to refine the existing requirements/user stories/product features that must be built in the DL system;
• Own the development and delivery of all functional and non-functional requirements (Business and Technical);
• Work with stakeholders through workshops, site visits, and face-to-face discussions to refine requirements and work with Product Owners/ Technology Experts to ensure that the product is developed in a way which is meeting the expectations of the stakeholders;
• Take the existing requirements/user stories, and refine them by adding, changing, or deleting them, as well as describing them in more detail;
• Lead the external system integration discussions with other stakeholders;
• Develop the product roadmap by prioritizing the features in order of priority, such as must-have, should-have, could-have, and will-not-have (Moscow);
• Own the business outcome i.e., to have a holistic set of requirements, agreed upon by the business. This will also inform the release and rollout strategies, as well as the test strategy and business readiness strategy: and,
• Define which business functionality will be rolled out and released in what order of dependency. Work closely with the Programme Management team from a Cost of Functionality delivered point of view. (i.e., some items may incur too much cost and may be descoped initially or even completely.) TIMSPEA
• Perform other duties as directed by supervisors / a designated TTMS Business Team Leader/Projects Technical Lead

2. Background, Experience, and/or Education

• 10 Years of professional experience for BA/B.Sc. and 8 years for M.Sc./MBA in Computer Engineering, Business, or related field from a recognized university; 6 years of practical experience in leading product development, as well as its successful implementation;
• Business/Domain expertise in specialty field: Expert in the Driving License Domain and its related domains like Driver Training Institute etc is a plus,
• Leadership skill in specialty fields: Expert in leading the overall Driving License System from its development to its successful implementation is a plus;
• Excellent communication skills and practical experience in designing and implementing technology projects;
• Excellent command of English, both written and spoken;
• Excellent skill in writing user stories and reports;
• Good interpersonal skills;
• Knowledge of Agile Frameworks such as SAFe, Scrum, and Kanban;
• Knowledge of Business process modeling and notation is a plus;
• Experience in Agile Product Management is a plus; and,
• Certifications such as Agile Certified Product Manager/Product Owner from
• AIPMM, Certified Digital Product Manager from AIPMM is a plus.

3. Working condition

The Expert will be stationed at the premises of the MoTL but should be ready to travel to various regional sites throughout the country as needed.

4. Period of Performance

The duration of the service under this TOR is for 12 months (one year) and full-time with a possibility of extending the contract based on performance and the importance of extension.

5. Reporting

The Expert will directly report to a designated TTMS Business Team Lead or Technical Projects Lead and work in collaboration with the rest of the team and team members of the PIU.

II ASSIGNMENT TITLE: SOFTWARE EXPERT

REF #: ET-FTA- 292416-CS-INDV

1. The consulting services ("the Services") include: no.

• Take lead in all the TTMS Software implementation;
• Proactively research and advise and recommend all project-related technical issues, challenges, and risks related to Software;
• Develop skills and knowledge required to perform all duties required for the TTMS software Implementation;
• Provide timely reviews and recommendations on technical work products and deliverables;
• Involve in the Development of the User Acceptance Test (UAT) plan and support the UAT execution plan and submit a report, especially on all software-related items;
• Ensure that all software items (BoQ and installations) are according to TTMS specification
• Work closely with the DSF (Design & Supervision Firm)/SI (System Integrator), task their work, and assure that it is well coordinated with all stakeholders;
• Ensure that TTMS's software components are implemented according to specification, design, plan, and scope;
• Work closely and transfer knowledge to all software team members;
• Responsible for managing software team members;
• Participate in meetings and workshops as required;
• Work with all IT and Business team personnel in the TRANSIP to execute the project according to design and requirements;
• Coordinate with the IT Projects Lead to conduct audit and certification of the IT system;
• Track progress ensures the timeliness, cost, and quality of all activities performed properly under the project;
• Prepare technical comments to the SI and consolidate comments and input from MoTL and other involved stakeholders;
• Prepare and submit weekly/monthly reports; and,
• Perform other project and/or entity-related Software implementation management activities as directed by PM/IT Project Lead.

2. Background, Experience, and/or Education

• 10 Years of professional experience for BA/B.Sc. and 8 years for M.Sc./ MBA in Computer Engineering, Business, or related field from a recognized university;
• 6 years of practical experience in leading product development, as well as its successful implementation;
• Business/Domain expertise in specialty field: Expert in the Accident & Penalty Management Domain and its related domains like Payment, GIS, etc is a plus;
• Leadership skills in specialty field: Expert in leading the overall Accident & Penalty Management System from its development to its successful implementation is a plus;
• Excellent communication skills and practical experience in designing and implementing technology projects;
• Excellent command of English, both written and spoken;
• Excellent skill in writing user stories and reports;
• Good interpersonal skills;
• Knowledge of Agile Frameworks such as SAFe, Scrum, and Kanban;
• Knowledge of Business process modeling and notation is a plus;ZAVI
• Experience in Agile Product Management is a plus; and,
• Certifications such as Agile Certified Product Manager/Product Owner from AIPMM, and Certified Digital Product Manager from AIPMM are a plus.

3. Working condition

The Expert will be stationed at the premises of the MoTL but should be ready to travel to various regional sites throughout the country as needed.

4. Period of Performance

The duration of the service under this TOR is for 12 months (one year) and full-time with a possibility of extending the contract based on performance and the importance of extension.

5. Reporting

The Expert will directly report to a designated Technical Projects Lead and work in collaboration with the rest of the team and team members of the PIU.

III. ASSIGNMENT TITLE: ACCIDENT MANAGEMENT (AM) AND

PENALTY MANAGEMENT (PM) BUSINESS EXPERT

REF #: ET-FTA-292492-CS-INDV

1. The consulting services ("the Services") include:

• Defines the product vision, strategy, and roadmap;
• Gather, manage, and prioritize market/customer requirements;
• Act as the stakeholder advocate articulating the user's need;
• Specifically, look at the Accident & Penalty Management System requirements to refine the existing requirements/user stories/product features that must be built in the AM & PM system.
• Own the development and delivery of all functional and non-functional Requirements (Business and Technical);
• Work with stakeholders through workshops, site visits, and face-to-face discussions to refine requirements and work with Product Owners/ Technology Experts to ensure that the product is developed in a way which is meeting the expectations of the stakeholders;
• Take the existing requirements/user stories, and refine them by adding, changing, or deleting them, as well as describing them in more detail;
• Lead the external system integration discussions with other stakeholders;
• Develop the product roadmap by prioritizing the features in order of priority, such as must-have, should-have, could-have, and will-not-have (Moscow);
• Own the business outcome i.e., to have a holistic set of requirements, agreed by the business. This will also inform both the release and rollout strategies, as well as the test strategy and business readiness strategy; and,
• Define which business functionality will be rolled out and released in what order of dependency. Work closely with the Programme Management team from a Cost of Functionality delivered point of view. (i.e., some items may incur too much cost and may be descoped initially or even completely).
• Perform other duties as directed by supervisors/ a designated TTMS Business Team Leader/ Projects Technical Lead

2. Background, Experience, and/or Education

• 10 Years of professional experience for BA/B.Sc. and 8 years for M.Sc./ MBA in Computer Engineering, Business, or related field from a recognized university;
• 6 years of practical experience in leading product development, as well as its successful implementation;
• Business/ Domain expertise in specialty field: Expert in the Accident & Penalty Management Domain and its related domains like Payment, GIS, etc is a plus
• Leadership skills in specialty field: Expert in leading the overall Accident & Penalty Management System from its development to its successful implementation is a plus;
• Excellent communication skills and practical experience in designing and implementing technology projects;
• Excellent command of English, both written and spoken;
• Excellent skill in writing user stories and reports;
• Good interpersonal skills;
• Knowledge of Agile Frameworks such as SAFe, Scrum, and Kanban;
• Knowledge of Business process modeling and notation is a plus;
• Experience in Agile Product Management is a plus; and,
• Certifications such as Agile Certified Product Manager/Product Owner from AIPMM, Certified Digital Product Manager from AIPMM is a plus.
• Perform other duties as directed by supervisors/ a designated TTMS Business Team Leader/ Projects Technical Lead

3. Working condition

The Expert will be stationed at the premises of the MoTL but should be ready to travel to various regional sites throughout the country as needed.

4. Period of Performance

The duration of the service under this TOR is for 12 months (one year) and full-time with a possibility of extending the contract based on performance and the importance of extension.

5. Reporting

The Expert will directly report to a designated TTMS Business Team Lead or Technical Projects Lead and work in collaboration with the rest of the team and team members of the PIU.

IV. ASSIGNMENT TITLE: IT INFRASTRUCTURE AND SECURITY EXPERT

REF #ET-FTA-292414-CS-INDV

1. The consulting services ("the Services") include:

• Take lead in all the TTMS IT Infrastructure and Security implementation;
• Proactively research and advice and recommend all project-related technical issues, challenges, and risks related to IT Infrastructure and Security;
• Develop skills and knowledge required to perform all duties required for the TTMS IT infrastructure and Security Implementation;
• Provide timely reviews and recommendations on technical work products and deliverables;
• Involve in the Development of the User Acceptance Test (UAT) plan and support the UAT execution plan and submit a report, especially on all IT infrastructure and Security related items;
• Ensure that all hardware and software items(BoQ and installations) are according to TTMS design specifications;
• Work closely with the DSF (Design & Supervision Firm)/SI (System Integrator), task their work, and assure that it is well coordinated with all stakeholders;
• Ensure that TTMS's IT infrastructure and Security is implemented according to specification, design, plan, and scope;
• Work closely and transfer knowledge to all IT Infrastructure and security team members
• Responsible for managing IT Infrastructure and security team members;
• Responsible for establishing strong partnerships with vendors (hardware, software, telecom, power, etc.) to set clear expectations. This includes, negotiating access agreements, establishing service level agreements (SLAs), and ensuring contracts are in place to support the services provided by the infrastructure team
• Participate in meetings and workshops as required;
• Work with all IT and Business team personnel in the TRANSIP to execute the project according to design and requirements;
• Coordinate with the IT Projects Lead to conduct audit and certification of the IT system;
• Track progress ensures the timeliness, cost, and quality of all activities performed properly under the project;
• Prepare technical comments to the SI and consolidate comments and input from MoTL and other involved stakeholders;
• Prepare and submit weekly/monthly reports; and,
• Perform other project and/or entity-related IT Infrastructure and Security implementation management activities as directed by PM/IT Project Lead.
• Perform other duties as directed by supervisors/a designated TTMS Business
• Team Leader/ Projects Technical Lead

2. Background, Experience, and/or Education

• Minimum university degree in Computer science, Information technology/ systems, or related
• 12 years of professional experience for BSc and 10 years for MSc in the IT Industry; from which 8+ years with previous IT infrastructure and Security implementation experience;
• Industry-standard certifications in networking, compute, storage, system security, and cloud technologies, DevOps will be a plus;
• Independently Carried out Network and Security expert duties at least in 1 national level IT projects or large enterprise benefiting multi-stakeholders;
• Ability to reviewSI's infrastructure/security requirement survey, architecture designing, modeling, coding, implementation, and testing documents online/ offline;
• Proven track record in documenting, maintaining, and executing security, backup, and recovery procedures of systems; and,
• Proven track record in developing operational manuals, guidelines, and policies.
• Proven track record in design, implementation, management & administration of Data Center and End-user computing devices and software assets;
• Proven track record in IT infrastructure and security design and implementation;
• Proven track record in conducting security Audits and penetration testing based on the Security Audit Standards of ISO Compliance and PCI DSS Compliance;
• Perform other duties as directed by supervisors/a designated TTMS Business Team Leader/ Projects Technical Lead

3. Working condition

The Expert will be stationed at the premises of the MoTL, but should be ready to travel to various regional sites throughout the country as needed.

4. Period of Performance

The duration of the service under this TOR is for 12 months (one year) and full-time with a possibility of extending the contract based on performance and the importance of extension

5. Reporting

The Expert will directly report to a designated Technical Projects Lead and work in collaboration with the rest of the team and team members of the PIU.

V. ASSIGNMENT TITLE: OPERATOR REGISTRATION (OR) BUSINESS EXPERT

REF #: REF #: ET-FTA-292493-CS-INDV

1. The consulting services ("the Services") include:

• Define the product vision, strategy, and roadmap;
• Gather, manage, and prioritize market/customer requirements;
• Act as the stakeholder advocate articulating the user's need;
• Specifically, look at the Operator Registration System requirements to refine the existing requirements/user stories/product features that must be built in the ORsystem;
• Own the development and delivery of all functional and non-functional Requirements (Business and Technical);
• Work with stakeholders through workshops, site visits, and face-to-face discussions to refine requirements and work with Product Owners/ Technology Experts to ensure that the product is developed in a way which is meeting the expectations of the stakeholders;
• Take the existing requirements/user stories, and refine them by adding, changing, or deleting them, as well as describing them in more detail;
• Lead the external system integration discussions with other stakeholders;
• Develop the product roadmap by prioritizing the features in order of priority, such as must-have, should-have, could-have, and will-not-have (Moscow);
• Own the business outcome i.e., to have a holistic set of requirements, agreed upon by the business. This will also inform both their lease and rollout strategies, as well as the test strategy and business readiness strategy; and,
• Define which business functionality will be rolled out and released in what order of dependency. Work closely with the Programme Management team from a Cost of Functionality delivered point of view. (i.e., Some items may incur too much cost and may be descoped initially or even completely.)
• Perform other duties as directed by supervisors/a designated TTMS Business Team Leader/ Projects Technical Lead

2. Background, Experience, and/or Education

• 10 Years of professional experience for BA/B.Sc. and 8 years for M.Sc./ MBA in Computer Engineering, Business, or related field from a recognized university;
• 6 years of practical experience in leading product development, as well as its successful implementation;
• Business/Domain expertise in specialty field: Expert in the Operator Registration Domain and its related domains like TRIPS, Freight owner system, etc;
• Leadership skills in specialty field: Expert in leading the overall Operator Registration System from its development to its successful implementations a plus;
• Excellent communication skills and practical experience in designing and implementing technology projects;
• Excellent command of English, both written and spoken;
• Excellent skill in writing user stories and reports;
• Good interpersonal skills;
• Knowledge of Agile Frameworks such as SAFe, Scrum, and Kanban;
• Knowledge of Business process modeling and notation is a plus;
• Experience in Agile Product Management is a plus; and,
• Certifications such as Agile Certified Product Manager/Product Owner from AIPMM, and Certified Digital Product Manager from AIPMM is a plus.

3. Working condition

The Expert will be stationed at the premises of the MoTL but should be ready to travel to various regional sites throughout the country as needed.

4. Period of Performance

The duration of the service under this TOR is for 12 months (one year) and full-time with a possibility of extending the contract based on performance and the importance of extension.

5. Reporting

The Expert will directly report to a designated TTMS Business Team Lead or Projects Technical Lead and work in collaboration with the rest of the team and team members of the PIU.

VI. ASSIGNMENT TITLE: VEHICLE REGISTRATION (VR) BUSINESS EXPERT

REF #: REF #: ET-FTA-292507-CS-INDV

1. The consulting services ("the Services") include:

• Define the product vision, strategy, and roadmap;
• Gather, manage, and prioritize market/customer requirements;
• Act as the stakeholder advocate articulating the user's need;
• Specifically, look at the Vehicle Registration System requirements to refine the existing requirements/user stories/product features that must be built in the VR system;
• Own the development and delivery of all functional and non-functional Requirements (Business and Technical);
• Work with stakeholders through workshops, site visits, and face-to-face discussions to refine requirements and work with Product Owners/ Technology Experts to ensure that the product is developed in a way which is meeting the expectations of the stakeholders;
• Take the existing requirements/user stories, and refine them by adding, changing, or deleting them, as well as describing them in more detail;
• Lead the external system integration discussions with other stakeholders;
• Develop the product roadmap by prioritizing the features in order of priority, such as must-have, should-have, could-have, and will-not-have (Moscow); and,
• Own the business outcome i.e., to have a holistic set of requirements, agreed by the business. This will also inform both the release and rollout strategies, as well as the test strategy and business readiness strategy.
• Perform other duties as directed by supervisors / a designated TTMS Business Team Leader/ Projects Technical Lead

2. Background, Experience, and/or Education

• 10 Years of professional experience for BA/B.Sc. and 8 years for M.Sc./MBA in Computer Engineering, Business, or related field from a recognized university;
• 6 years of practical experience in leading product development, as well as its successful implementation;
• Business/Domain expertise in specialty field: Expert in the Vehicle Registration Domain and its related like Vehicle Inspection etc;
• Leadership skills in specialty field: Expert in leading the overall Vehicle
• Registration System from its development to its successful implementations a plus;
• Excellent communication skills and practical experience in designing and implementing technology projects;
• Excellent command of English, both written and spoken;
• Excellent skill in writing user stories and reports;
• Good interpersonal skills;
• Knowledge of Agile Frameworks such as SAFe, Scrum, and Kanban;
• Knowledge of Business process modeling and notation is a plus;
• Experience in Agile Product Management is a plus; and,
• Certifications such as Agile Certified Product Manager/Product Owner from AIPMM, and Certified Digital Product Manager from AIPMM are a plus.

3. Working condition

The Expert will be stationed at the premises of the MoTL but should be ready to travel to various regional sites throughout the country as needed.

4. Period of Performance

The duration of the service under this TOR is for 12 months (one year) and full-time with a possibility of extending the contract based on performance and the importance of extension.

5. Reporting

The Expert will directly report to a designated TTMS Business Team Lead or Projects Technical Lead and work in collaboration with the rest of the team and team members of the PIU.

The Ministry of Transport & Logistics/ TRANSIP now invites eligible individual Consultants to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services.

And also required to submit as part of an expression of interest, a one-page summary of their understanding of the TRANSIP Component C: Sub-Component 1 to 3. Project Appraisal Document (PAD) of TRANSIP, can be accessed at The World Bank website.

The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank's Guideline Selection and Employment of Consultants under IBRD Loans & IDA Credits & Grants by World Bank Borrowers, January 2011 (Revised July 2014) ("Consultant Guidelines"), setting forth the World Bank's policy on conflict of interest.

An individual consultant will be selected in accordance with the individual consultant selection method set out in the Consultant Guidelines.

Salary for all positions shall be as per the salary scale of the Ministry of Finance issued for programs /Projects implemented by the financial support of Development Partners issued in July 2021

Expression of Interest must be delivered in a written form to the address below on or before 22 August 2022.

Ato Bahru Mossa, Project Implementation Unit Head, email: bahru@ftatransip.org Ato Mequanint Mihretu, Project Support Coordinator, email: mequanint@ftatransip.org  Ato Kebremariam Teklegiorgis, Senior Procurement Specialist, email: transip.fta.kebre@gmail.com

MINISTRY OF TRANSPORT & LOGISTICS (MOTL) TRANSPORT SYSTEMS IMPROVEMENT PROJECT (TRANSIP)