Maintenance, Enhancement Development, and Market Support of Global Giving Platform 2 (GGP2)

Issuing organisation: UNICEF

Notice type: Request for proposal

The UNICEF Division of Private Fundraising and Partnership (PFP) is refactoring its online donation platform, called Global Giving Platform (GGP) 2 as a reference to the existing one GGP1 and GGPx, in order to address the different issues with the current platform (e.g. performance, personalized content, time to market, etc.), but also to develop new capabilities as per the ambitions to upgrade donor digital experience, boost conversion, and ultimately increase revenue for all UNICEF markets. Given the complexity of the fundraising features and the need for flexible and scalable platform, the GGP2 is conceptualized around a set of packaged business capabilities (PBCs) made of composable elements and using modular and API-first approaches: - Optimizely Content Management System (CMS) and Commerce Connect: these two products from Optimizely One Platform are at the core of the GGP2 as a multi-site, multilingual and multi-currencies donation platform. - UNICEF Philippines launched in September 2026. The next markets currently being onboarded onto the system are Thailand and Uruguay. The architecture hosting these markets would constitute the baseline for the future work to be performed in this LTA - The platform will be required to integrate with multiple systems, the main ones being Payment Service Providers (PSPs), Salesforce CRM and others as needed. UNICEF aims to enter into Long Term Arrangements (LTAs) with qualified Optimizely certified Implementation Partner for the procurement of services related to the maintenance of the core component, development of enhancement as new markets are onboarded, support markets, and introduce relevant capabilities as Optimizely adds more features to bring GGP2 to the next level, throughout the duration of the LTA. The Long Term Arrangement for Services (LTA) will be established for an initial period of up to three (3) years with a possibility for UNICEF to extend it for up to two (2) additional periods of two (2) years each, at UNICEF's discretion and subject to the implementing partner's satisfactory performance. Note: This tender will be conducted through the UNICEF e-tendering system. To access the complete tender documentation, receive all further communications (including Q&A updates), and submit your proposal, please click the blue “Express Interest” button in the UNGM tender notice.

UNSPSC classification:

• 81000000 — Engineering and Research and Technology Based Services

Beneficiary countries: Countries or territories Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Eswatini Sweden Switzerland Syrian Arab Republic Taiwan, Province of China Tajikistan Thailand Togo Tokelau Tonga Trinidad and Tobago Tunisia Türkiye Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Tanzania, United Republic of United States of America Uruguay Uzbekistan Vanuatu Venezuela Viet Nam Virgin Islands, British Virgin Islands, U. S. Wallis and Futuna Islands Western Sahara Yemen Zambia Zimbabwe Antarctica Palestine, State of Serbia, Republic of Montenegro Kosovo South Sudan Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Colombia Comoros Congo Cook Islands Costa Rica Côte d'Ivoire Croatia Cuba Cyprus Czech Republic Congo, The Democratic Republic of the Denmark Djibouti Dominica Dominican Republic Timor-Leste Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) - A dispute exists between the Governments of Argentina and the United Kingdom of Great Britain and Northern Ireland concerning sovereignty over the Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, Special Administrative Region of China Hungary Iceland India Indonesia Iran, Islamic Republic of Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, Special Administrative Region of China North Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Moldova, Republic of Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Republic of Naoero Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda

Tender documents: available on UNGM. View this notice on UNGM (a free UNGM supplier registration is required to download documents).