VISITOR CENTER ENHANCEMENT FOR AXUM, LALIBELA AND ADDIS ABABA AND ENVIRONS

Source: World Bank — Tourism Development

Request for Expressions of Interest

Consultancy Services

Country: Federal Democratic Republic of Ethiopia

Name of Project: Ethiopian Sustainable Tourism Development Project

Project ID: P098132

Credit No: 4624ET

Consulting Services: Visitor Center Enhancement for Axum, Lalibela and Addis Ababa and Environs

Ref No. QCBS/ESTDP/C-27/2010

This request for expressions of interest follows the general procurement notice for this project that appeared in Development Business on May 3, 2010.

The Federal Democratic Republic of Ethiopia has received a credit from International Development Association (IDA) towards the cost of Ethiopian Sustainable Tourism Development Project and it intends to apply part of the proceeds of the credit to payment under the contract for consultancy services.

The services include: Visitor Center Enhancement for Axum, Lalibela and Addis Ababa and Environs.

The objectives of the consultancy assignment are

(i)to develop a model visitor center that can be used to create new visitor centers throughout Ethiopia, and

(ii)based on the model to develop visitor center business plans for Lalibela, Axum and Addis Ababa and its environs with specificities of each of the regions.

The visitor centers are expected to enhance the positive experience of tourists by providing a high level of professional service, information and promoting visitations and as a result enhance visitors experiences, spending and overnights in the destinations. The centers will also contribute to destination development by enhancing service deliveryand facilitating product development.

Note: In Lalibela, Axum and Addis Ababa, tourist information centers already exist as well as potential facilities for visitor centers thatare being constructed or planned; thus, the consultancy service should consider them as potential priority locations for the development ofthis assignment.

The scope of the assignment mainly includes:

•Assessment of existing information centers in Lalibela, Axum and Addis Ababa and its environs

•Development of model visitor center standards and business plan guidelines for new visitor centers in Ethiopia

•Development of Destination specific visitor center business plans forLalibela, Axum and Addis Ababa and its environs

The duration of the assignment will be 2 months starting from the date of signing of the contract agreement.

The Ministry of Culture and Tourism, ESTDP Project Co-ordination Unit(PCU) now invites eligible Consulting firms to indicate their interest in providing the service. Interested consulting firms must provide information indicating that they are qualified to perform the services (brochures, description of similar assignments, experience in similar conditions, financial positions, client references, availability of appropriate skills among staff, etc.). Consulting firms may associate toenhance their qualifications.

The consulting firm will be selected in accordance with the procedures set out in the World Banks Guidelines: Selection and employment of consultants by World Bank Borrowers which can be found at the followingaddress www.world bank.org/procedure.

The method of selection is Quality and Cost based selection.

Interested consultants may obtain further information at the address below Monday to Friday during office hours from 8:30 am - 12:00 am and1:30 pm. - 11:30pm local time.

Expressions of interest must be delivered to the address below before3:00 pm on January 3, 2012

Ethiopian Sustainable Tourism Development project

Ato Jemal kedir

Ethiopian Insurance Corporation Building, Maskel Square

Telephone: 011-550-95-40- Facsimile: 0115501418 P.O.Box: 100953

E-mail: moctestdp@yahoo.com

Addis Ababa - ETHIOPIA