Social Accountability, communication and change management Consultant (including communication material) for e-GP

Source: World Bank — Ethiopia PFM Project

REQUEST FOR EXPRESSIONS OF INTEREST

FOR CONSULTING FIRM

COUNTRY- ETHIOPIA

NAME OF PROJECT- Public Financial Management Project

Credit No. IDA-57660

Assignment Title: Selection and Employment a consulting firm that study Social Accountability, Communication and Change Management

Procurement plan Package No: - ET-MOFEC-COPCU-890-CS-QCBS

This Request for Expressions of Interest follows the General Procurement Notice for this project that appeared in Development Business No. DB Reference Nº: WB 1067/03-16 Posted on March 8/2016

The Government of Federal Democratic Republic of Ethiopia has received a credit from the International Development Association (IDA) and intends to apply part of the proceeds of this Credit to payments under the contract for Selection and Employment a consulting firm that study   Social Accountability, Communication and Change Management

OBJECTIVES OF THE ASSIGNMENT

The major objectives of the assignment are:

1. To develop and implement a Communication and Change Management Strategy that will guide communication and change management activities for the implementation of the e-GP System. The Change Management Strategy should provide a holistic framework to manage the change in the functional, technical, organizational or regulatory aspects. The strategy should also be robust to take into consideration the different stakeholders who will be impacted by the change.
2. Develop a comprehensive change management and capacity building program for Users of various categories and deliver it in the most simplified and practical manner.
3. Develop and implement a program for stakeholders’ sensitization aimed at identifying, understanding and managing information gaps which could potentially lead to resistance and devise mitigation measures.
4. Enhance capacity of staff of FPPA and e-GP pilot Entities to respond positively to change.
5. Identify change and communication management activities including capacity building activities, tasks and milestones that will guide e-GP implementation by government.

SCOPE OF WORK

The Consultant will undertake the following:

1. Develop a comprehensive Change Management Strategy which should include a change management plan, communication plan.
2. Strategy should also include clear action plan with resources requirement and budgetary estimations.
3.  Develop a training program for the Users of the system which incorporates change management activities and provide cost estimates.
4. Identify key people are going to lead the change to assume the role of Change Agents.
5. Disseminate the vision for the e-GP and create ownership around the vision.
6. Provide the necessary support during the implementation of the change.
7. Support in the process of identification and removal of change barriers.
8. Assist with the development and implementation of change stabilization for each e-GP Entity.
9. Monitor the change stabilization of each e-GP Pilot Entity and ensure effective corrective action taken as required before hand over of the completed change to them as the new normal business operations.
10. Develop change monitoring indicators for assessing the change stabilization of each e-GP Pilot Entity and ensure effective corrective action taken as required before hand over of the completed change to them as the new normal business operations.
11. Develop, implement measures to sustain the implementation of the e-GP System.
12. Facilitate information sharing sessions/presentations pertaining to change management, team building and project planning and implementation.
13. Create public awareness and sensitization programs for citizens, as well as political and high level executive leadership through workshops, seminars, audio, visual and publication media.
14. Ensure close coordination and consultation with the IFMIS PMO / Change Management Team on all aspects of designing and implementing Change Management activities of E-GP including the roll out processes. 
15. Build the capacity of the FPPA to carry out the Change management activities in future – creating sustainability. Prepare Knowledge Transfer Plan including progress report highlighting its implementation.

THE SHORTLISTING CRITERIA ARE:

1. Demonstrated Experience of developing and implementing a Communication and Change Management Strategy that will guide communication and change management activities for the implementation of the e-GP System
2. Demonstrated Experience of implementing public awareness and sensitization programs for citizens, as well as political and high level executive leadership through workshops, seminars, audio, visual and publication media.
3. Demonstrated Experience of Developing change monitoring indicators,
4. Demonstrated Experience of managing and providing capacity building and sensitization programs.
5. Demonstrate execution of three similar assignments and nature in the last five years
6. The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants [under IBRD Loans and IDA Credits & Grants] by World Bank Borrowers [January 2011 and as revised July 2014] (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest. Consultants may associate with other firms in the form of a joint venture or a sub consultancy to enhance their qualifications.
7. A Consultant will be selected in accordance with the Quality& Cost Based Selection method set out in the Consultant Guidelines. Further information can be obtained at the address below during office hours i.e. 8:30 AM- 5:30PM. Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by fax, or by e-mail) on or before November 12, 2018.

Ministry of Finance & Economic Coopration (MoFEC)

Channel One Programs Coordinating Directorate

Attention Ato Degu Lakew Eguale

Kifleketema - Arada, kebele11/12 6th Floor Room No. 621

Sadist kilo in front of Lion Cage Park

Phone: 0115570594, Facsimile (fax): 0115572414

E-mail: copcuproc@gmail.com / copcuprocu@mofed.gov.et