Recruitment of individual consultant/Citizens Engagement specialist for federal PCU

Source: World Bank — Urban Productive Safety Net and Jobs Project

REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES -INDIVIDUAL CONSULTANT SELECTION)

Urban Productive Safety Net and Job Project (UPSNJP)

Grant Number D732-ET

Assignment Title: Citizen Engagement Specialist

Ref #. ET-UJCFSA-243296-CS-INDV

The Federal Democratic Republic of Ethiopia (FDRE) has received financing from the World Bank to the cost of the Urban Productive Safety Net and Job Project (UPSNJP) and intends to apply part of the proceeds for consulting services.

The Consulting Service (The Services) include to provide technical leadership on all aspects related to the implementation of citizens’ engagement (CE) aspects of the UPSNP/UPSNJP as enshrined in the project design in the PAD. This includes Project beneficiary targeting, social accountability, financial transparency and accountability and grievances redress mechanism. The prospective specialist/consultant will ensure that the implementation of CE is done in such way that it will respond to the specific needs of urban context and as relevant to the components that constitute the core benefits of the project.

The Citizen Engagement Specialist among others will have the following duties and responsibilities:

1. Conceptualize the implementation plan of Citizen Engagement within the UPSNP/UPSNJP consistent with the design in the PAD and most importantly as per the project stakeholder engagement plan (SEP).
2. Provide inputs to the elaboration of the PIM and CE guideline in a way that will facilitate implementation on CE within the entire project.
3. Contribute to the development of the project action plans as well as undertake regular field monitoring to provide inputs for quarterly reporting on implementation progress.
4. Coordinate provision of training and awareness raising on the approaches and principles of CE of the project
5. Coordinate and led the community and stakeholder consultation activities for the project
6. Provide technical support to cities in implementing the SEP and grievance redress procedure
7. Provide on-going technical support to cities in the planning and implementation of CE interventions to incorporate in the annual plans.
8. Further develop and support implementation of the project’s Grievance Redress Mechanism.
9. Contribute to exploring best-practice in CE interventions within the UPSNP/UPSNJP but also promote learning from existing projects to ensure knowledge sharing.
10. Lead the development and effecting of trainings materials on client/community feedback mechanisms, manuals, standards, proposals, ToRs, guidance/technical approach and Feedback Loops enabling adaptive programming based on beneficiary feedback
11. Establish a complaints and feedback mechanism in each project sits based on the highest levels of integrity which beneficiaries will trust and ensures that they can make confidential complaints and be confident of the response processes.
12. Monitor complaints received and response (follow-up) processes through developing and maintaining a tracking mechanism.
13. Analyze patterns and trends in complaints to help improve programming
14. Monitoring the implementation of the targeting process and Proxy Means Test (PMT)
15. Provide support and mentoring to regional and city level officers with CE work in their attributions as relevant to UPSNP/UPSNJP
16. Participate in CE forums that are led by the government to ensure effective coordination and harmonization consistent with the government vision.
17. Collaborate and closely work with other PCU team members
18. Perform CE related duties assigned by the Project Coordinator

The duration of assignment will be for one-year contract, with a possibility of extension upon satisfactory performance of the consultant.

 Required Competencies

The Citizens Engagement Specialist/ Consultant should have experience in adequate knowledge and understanding of Project implementation, and experience with citizens’ engagement and social accountability work, with specific experience in Ethiopian urban context. The assignment also requires excellent report writing and facilitation skills and  in both Amharic and English. The CE specialist/ Consultant should possess the following qualifications/competencies:

• MA  in sociology, economics, anthropology, social work, development studies or similar field of studies.
• A minimum of 8 years’ experience in citizen engagement at the managerial and field level
• Knowledge and experience with social media communication, behavior change approaches, community conversation, facilitation skill and community development
• Experience in leading and managing teams
• Field experience in citizen engagement
• Excellent command of basic computer applications with significant capabilities in computerized database (SPSS and spreadsheet constructions )
• Excellent skills in community engagement, targeting  participatory planning and strong commitment to sharing expertise and experience in order to develop others (helping others to achieve goals), resolving conflict successfully.
• Knowledge and experience in citizen engagement, modern social media tools, community engagement and community level facilitation skills and the urban sector issues in Ethiopia is an advantage.

 Urban Productive safety Net and Job Project under Ministry of Urban Development and Infrastructure now invite eligible individual consultants/Specialists to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The shortlisting criteria are: Qualification and Experience as Citizen Engagement specialist in World Bank financed projects and their capability on the basis of academic background, general and relevant experience, and knowledge of local condition.

The attention of interested Consultants is drawn to Section III paragraph 3.16 and 3.17 of The World Bank Procurement Regulations for IPF Borrowers Procurement In Investment Project Financing Goods, Works, Non-Consulting and Consulting Services (recent Edition) (“Procurement Regulation”), setting forth the World Bank’s policy on conflict of interest. 

A Consultant will be selected in accordance to Section VII para 7.34 to 7.39 of The World Bank Procurement Regulation based on qualification and relevant experience of the applicants to the assignment.

Remunerations: will be as per the Ministry of Finance channel one salary scale.

Further information can be obtained at the address below during office hours from 8:30 am to 12 in the morning and from 2:00 to 5:00 pm local time in the afternoon.

Expressions of interest (including recent and comprehensive CV with a letter of application and other relevant supporting documents) must be delivered in a written form to the address below (in person, or by mail, or by e-mail) by January 11, 2022 on or before 4:00pm

The address:-Attn: - Yihenew Mengstie

Urban Productive Safety Net and Job Project

Around Kazanchis, Near to Enat Bank, Adama Real State Building, 5th floor, Project Procurement Section

Email: ymengstiejobfsa@gmail.com

Country: - Ethiopia