SELECTION OF JUNIOR ADJUDICATION & DATA QUALITY SUPERVISOR FOR NID �€“ EXPERT- III

Source: World Bank — Ethiopia Digital Foundations Project

Request for Expression of Interest

(Consulting Services – Individual Selection)

Recruitment of Junior Adjudication & Data Quality Supervisor - Expert III at Ethiopian National ID Program

Country: Ethiopia

Project: Ethiopia Digital Foundations Project

Project ID: P171034

Credit No.  IDA - 68560

Assignment Title:  Recruitment of Junior Adjudication & Data Quality Supervisor - Expert III at Ethiopian National ID Program

Reference No.: ET-MINT-383693-CS-INDV

The Federal Democratic Republic of Ethiopia, Ministry of Finance (MoF), has received financing from the World Bank toward the cost of the Ethiopia Digital Foundations Project (“Digital Foundations”).  The Ethiopian National ID Program is one of the beneficiaries of the project and intends to apply part of the proceeds for selecting of individual consultants.

National ID Program as part of the project is looking for an Individual Consultant to provide technical assistance that supports the program.  Experienced individual consultants who have experience, passionate and innovative ideas for the position of Junior Adjudication & Data Quality Supervisor - Expert III are invited to express their interest for the assignment.

The Junior Adjudication & Data Quality Supervisor expected to focus on to ensure an efficient and accurate adjudication process and maintain high standards of data quality within NIDP. This role aims to effectively manage and guide a team of adjudicators, implement end-to-end data quality measures, and drive process improvements. The Junior Adjudication & Data Quality Supervisor's objective is to promote data integrity, enhance operational efficiency, and contribute to the overall success of the organization by ensuring reliable and accurate data for ascertaining uniqueness and subsequently issuing a unique Fayda number.

The Junior Adjudication & Data Quality Supervisor will have to oversee the adjudication process and ensure data accuracy and quality within the organization. This includes managing a team of adjudicators, designing and implementing measures to ensure data quality throughout the enrollment process and as such to continually drive process improvements. The supervisor is responsible for undertaking, assigning and monitoring adjudication tasks, conducting quality checks, and ensuring compliance with ID regulations, internal policies and registration protocol. The supervisor also plays a key role in team management and development, reporting and analysis, initiating and implementing change and collaborating with stakeholders to maintain data integrity and make informed decisions.

Specific responsibilities for the Junior Adjudication & Data Quality Supervisor will include, but are not limited to, the following core activities:

• Manual Biometric Matching
• Data Review and Analysis
• Quality Assurance
• Compliance and Privacy
• Reporting and Documentation
• Collaboration and Communication
• Data Quality Assurance

MinT on behalf of National ID Program now invites eligible Individual Consultants to indicate their interest to provide the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the services for a period of one year with possibility of extension for additional period subject to outstanding performance of the consultant and availability of budget. The shortlisting criteria include the following;

• Master's with 0-year experience or Bachelor's and 1 year experience in any computer science, information technology, engineering, management, economics, law, natural or social related fields Bachelor's degree in computer science or a related field.
• Prior experience as an operation team lead, technical personnel or similar role is a plus.
• Knowledge of Biometric data registration, system development, data quality assurance and hardware maintenance is preferred
• Strong leadership and problem-solving skills, with a detail-oriented approach.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
• Familiarity with biometric kits, Java, programming skill, troubleshooting, MOSIP platform, Jira software and other work management tools.
• Creative, problem-solving skill and passion for digital technology solutions, conflict handling skill, and high tolerance for hectic and demanding work environments.
• Knowledge of the Ethiopian technology landscape and the National ID Program is a plus.
• Capacity to develop processes and performs activities to ensure consistent, high-quality service/support levels and identifies potential problems/trends
• Ability to perform advanced troubleshooting independently as well as demonstrates ability to lead with a focus on teamwork and persistence
• Demonstrates high analytical skills through troubleshooting and maintenance of complex technical environments
• Familiarity with Agile Project and Program Management Methodologies and experience with relevant tools such as Atlassian Jira and Confluence

The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” July 2016 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest. A Consultant will be selected in accordance with the Selection of Individual Consultant (Section V) method set out in the Procurement Regulations.

Expressions of interest (CV, cover letter specifically indicating the position and reference number of the position and documentary evidence for fulfilling the qualifications must be delivered by email through the addresses indicated below (all emails should be addressed) on or before October 12th, 2023. Further information can be obtained by email at the below address during office hours from 8:30 AM to 5:30 PM Addis Ababa time: 

Federal Democratic Republic of Ethiopia,

Ministry of Innovation and Technology (MInT)

Ethiopia Digital Foundations Project

Attn: Focal Person, Project Implementation Unit (PIU)

Address: Arada Sub-city, off Churchill Road, behind Lycée Guebre-Mariam,

E-mail: tessedf@gmail.com,  jermiyasy@gmail.com, blen@id.gov.et, info@id.gov.et

Addis Ababa, Ethiopia