Enrollment Program Assistant

Source: World Bank — Ethiopia Digital ID for Inclusion and Services Project

Request for Expression of Interest

(Consulting Services – Individual Selection)

Enrollment Program Assistant for Ethiopian National ID Program

Country: Ethiopia

Project: Ethiopia Digital ID for Inclusion and Services Project

Project ID: P179040

Assignment Title Enrollment Program Assistant for Ethiopian National ID Program

Reference No.: ET-NIDP-491099-CS-INDV

Duty Station: NIDP Head Office, Addis Ababa

The Federal Democratic Republic of Ethiopia, Ministry of Finance (MoF), has received financing from the World Bank toward the cost of the Ethiopia Digital ID for Inclusion and Services Project.  National ID Program, the ultimate project implementer intends to apply part of the proceeds for selecting of individual consultants.

The National ID Program is looking for Enrollment Program Assistant who will provide essential administrative, operational, and programmatic support to ensure the effective execution of the Director’s responsibilities. This role involves managing the Director’s schedule, supporting coordination within the enrollment unit but also across other units of the Program, tracking actionable items, and ensuring the timely delivery of program objectives. The Assistant will also engage in program-related activities to enhance team efficiency and overall program success.

Specific responsibilities will include, but not be limited to, the following:

• Maintain and manage the Enrollment Director’s calendar, scheduling meetings, appointments, and program reviews while ensuring key deadlines and milestones are tracked.
• Organize correspondence, manage emails, and draft, edit, and organize documents, presentations, and reports for the Director’s use.
• Ensure meeting agendas and materials are prepared, take accurate minutes, and follow up with team members to ensure timely completion of actionable items.
• Assist in tracking key enrollment activities, providing regular updates to the Director, and ensuring alignment with program goals.
• Act as a liaison between the Director and teams, facilitating communication and collaboration to support enrollment objectives.
• Oversee logistical arrangements for the Director’s travel, field visits, and stakeholder engagements, as well as workshops and team meetings.
• Assist the director in drafting program plans and proposals, and support in identifying operational inefficiencies with recommended solutions.
• Track team deliverables, enrollment progress, and key performance indicators, providing detailed updates and reports to the Director.
• Prepare, agendas, and talking points, and represent the Enrollment Director in meetings when required.
• Facilitate communication and coordination among team members, mentoring junior staff on documentation, reporting, and administrative processes.
• Identify potential schedule delays, overspending, or operational issues, and alert the Director with actionable recommendations.
• Provide ad hoc support as required to ensure the success of enrollment program initiatives and overall program objectives.
• Perform other duties as required or assigned

The shortlisting criteria include the following;

Applicants for this position should possess the following qualifications:

• Bachelor's degree in a relevant discipline (Business Administration, Management, Social Studies, Technology, Engineering or related field) is required. Masters is a plus.
• At least four year experience in coordinating programs, providing administrative, logistical, communication and operational support.
• Experience working with public and government projects, international organizations and donors projects preferred
• Proven ability to manage project activities
• Analytical thinker with excellent problem-solving skills, should be able to multitask in a high volume, fast-paced and demanding work environment.
• Team player with a high level of self-motivation and ability to set and meet goals
• Ability to work independently, take initiative and manage various activities in a team setting with minimal supervision
• Strong representational and interpersonal skills
• Excellent written and verbal English; proficiency in Amharic
• Proficiency in computer packages (e.g. Google Docs, JIRA, Trello, Word, PowerPoint, Excel) relevant to the work

 Corporate Competencies and Skillsets

• Proven ability to manage schedules, prioritize tasks, and meet deadlines efficiently.
• Strong written and verbal communication skills to engage with teams, stakeholders, and partners effectively.
• Exceptional attention to detail in preparing reports, organizing documents, and tracking actionable items.
• Proactive problem-solving skills and adaptability to changing priorities and operational challenges.
• Skilled in facilitating collaboration and alignment among team members to achieve program objectives.
• Proficient in productivity tools (e.g., Microsoft 365, Google Workspace) and project management software is a plus.
• Capable of multitasking and managing multiple responsibilities while ensuring quality and timeliness.
• High level of integrity and professionalism in handling sensitive information, integrity, and commitment to organizational values.

The selection method is based on para 7.36 and 7.37 of the World Bank’s Procurement Regulation.

The attention of interested individual is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” July 2016 (“Procurement Regulations”) revised November 2017, August 2018,2023, and February 2025  setting forth the World Bank’s policy on conflict of interest.

An individual will be selected in accordance with the Selection of Individual Consultant (Section V) method set out in the Procurement Regulations.

Expressions of interest (CV, cover letter and documentary evidence for fulfilling the qualifications) must be delivered in a written form to the address below by E-mail on or before July 11 2025. Further information can be obtained, by email at the below address during office hours from 8:30 AM to 5:30 PM Addis Ababa time: 

Federal Democratic Republic of Ethiopia,

National ID Program (NIDP)

Digital ID for Inclusion and Services Project

Attn: Project Management Unit (PMU),

Address: Welosefer Bole, Ethio-China St, INSA Building, 14th Floor, Addis Ababa, Ethiopia

Tele- +251-912-200295 or +251-911-446582

E-mail: nejmedin@id.et  and Copy to:  zelalem@id.gov.et

Website: https://id.gov.et/

Addis Ababa, Ethiopia