Review the existing performance management system and develop a result-oriented system

Source: World Bank — Governance Modernization to Enable Efficient Service Delivery Project

REQUEST FOR EXPRESSIONS OF INTEREST

(Consultancy Service – FIRMS SELECTION)

Country:                      Federal Democratic Republic of Ethiopia

Employer:                   Federal Civil Service Commission

Project:                       Governance Modernization to Enhance Efficient Service Delivery Project

Credit No.:                  7619 ET

Assignment Title:        Consultancy Service to undertake a Comprehensive Study on Existing Performance Management System and Develop Robust and Result Oriented Performance Evaluation System.

Reference No. ET-CSC-519385-CS-QCBS

The Federal Democratic Republic of Ethiopia has received financing from the World Bank toward the cost of the Governance Modernization to Enhance Efficient Service Delivery Project. Part of the proceeds will be applied to consulting service to undertake a Comprehensive Study on Existing Performance Management System and Develop Robust and Result Oriented Performance Evaluation System.

Objective

The Federal Civil Service Commission (FCSC) seeks to engage qualified consulting firms to undertake a comprehensive study on Existing Performance Management System and Develop Robust and Result Oriented Performance Evaluation System that will support efficient service delivery.

Terms of Reference (TOR)

The detailed TOR for this assignment is available at www.csc.gov.et. It may also be obtained by contacting the FCSC via the email address provided below or in person at the Commission’s office

Eligibility and Shortlisting Criteria

Interested suppliers must demonstrate their qualifications and relevant experience. The shortlisting criteria include:

• Core business and number of years in operation
• Relevant experience in similar assignments
• Technical and managerial capacity of the firm

Conflict of Interest

Attention of interested suppliers is drawn to paragraphs 3.14, 3.16, and 3.17 of the World Bank Procurement Regulations for IPF Borrowers, Sixth Edition, February 2025 (procurement regulation), which outline the World Bank’s policy on conflict of interest

Associations

Consulting firm may associate with other firms to enhance their qualifications. Associations must be clearly indicated as either joint ventures or sub-consulting services arrangements. In the case of a joint venture, all partners shall be jointly and severally liable for the entire contract if selected.

Selection Method

A consulting firm will be selected in accordance with the consultant’s qualification based Selection (CQBS) method set out in the World Bank Procurement Regulations for IPF Borrowers, Sixth Edition, February 2025.

Submission and Further Information

Further information can be obtained at the address below during office hours: 09:00 AM to 12:30 PM. and 1:30 to 5:00 PM Ethiopian Time.

Expressions of interest must be delivered in a written form to the address below (in person, or by e-mail) on or before 5:00PM Ethiopian Time on March 10, 2026.

Attn: Selamawit Alem

Federal Civil Service Commission (FCSC)

FCSC Bldg., 5th Floor

Bole Road, Behind Addis Ababa Exhibition Centre, 300 Metres behind Flamingo Restaurant

Tel: +251 115 549707, E-mail: selalem2024@gmail.com

Addis Ababa, Ethiopia

Fallback Address

Attention: Habtamu Molla, Finance and Procurement Head

Federal Civil Service Commission

FCSC Bldg., 5th Floor

Bole Road, Behind Addis Ababa Exhibition Centre, 300 meters behind Flamingo Restaurant

Tel: +251919 979090, E-mail: habtamu055@gmail.com