Super Agent Registration Firms

Source: World Bank — Ethiopia Digital ID for Inclusion and Services Project

Request for Bids

Non-Consulting Services

Employer: National ID Program

Project: Digital ID for Inclusion and Services Project (P179040)

Contract title: Service Providers to Serve as Super-Agents for FAYDA ID Registration

Country: Ethiopia

Credit No.: 7463-ET

RFB No: ET-NIDP-449424-NC-RFB

Issued on: December 2024

1. The Federal Democratic Republic of Ethiopia has received financing from the World Bank toward the cost of the Digital ID for Inclusion and Services Project and intends to apply part of the proceeds toward payments under the contract for Selection of Service Providers to Serve as Super-Agents for FAYDA ID Registration.

2. The National ID Program now invites sealed Bids from eligible Bidders for residents’ registration and update of biometric and demographic data across all Regions and City Administrations in Ethiopia. These will cover registration of residents who reside in urban centers to mostly focusing registration activities on residents who reside in rural areas within a reasonable time frame.

3. The targeted geographical areas for Fayda registrations are categorized into Lots as indicated in the below table to cover all areas of the country.  The overall general population expected to be registered through Super-agents modality (in 4 lots) is estimated to range from 36 to 40 million people in the coming three years. While NIDP and its registration partners, which are government agencies, will be responsible for registering portions of the general population, the Super-Agents are expected to register a target population of 3 million residents within each Lot each year. 

Note: Bidders can bid for each lot. Bidders who wish to bid for one or more lots must submit

their bids for each lot separately. The maximum number of Lots a bidder will be awarded is two subject to the bidder meeting the aggregate qualification requirements of the lots. The employer would decide this based on the advantage to it      

The Intended Completion Date of the contract is Three years (36 months).      

The qualification Requirements include:

a) The bidder should have completed at least one contract of a similar size, complexity and nature with a value of USD 3,000,000.00 (or Equivalent in freely convertible currencies) or two contracts with a value of USD 1,500,000 ( or Equivalent in freely convertible currencies) in the last five years for each lot.

b) The Bidder should have experience in providing citizen-facing services to more than 250,000 individuals in one contract or equivalent size of two contracts for 125,000 individuals within the last five years for each Lot.

No margin of preference is applicable for this bid.   

 3. The bidding process will be conducted through international competitive procurement using Request for Bid (RFB) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers” 5th edition September 2023 (“Procurement Regulations”), and is open to all eligible bidders/service providers as defined in the Procurement Regulations.

4. Interested eligible Bidders may obtain further information from National ID Program, Digital ID for Inclusion and Services Project Management Unit, Email address: mesfin@id.gov.et, nejmedin@id.gov.et  and inspect the bidding document during office hours from 8:30AM-12:30PM and 1:30- 5:00 PM local time, from Monday to Friday,  before the deadline date and time.

5. The bidding document in English language may be obtained by interested eligible bidders’/service providers upon submission of a written application/request to the email addresses indicated below (email should be sent for both addresses indicated below).  The softcopy of the bidding document will be sent to the requester free of charge.  To facilitate further communication and correspondence, the proposer should indicate the name of the company, contact/focal person, telephone number, workable email address and relevant information on his/her request email. Hard copy of the bidding document will be issued to the bidders if requested by the bidders. The cost of the courier or postage of hard copy shall be borne by the bidder.

6. Bids must be delivered to the address below on or before  27th of February 2025 10:00 A.M Local Time (Addis Ababa Time).  Electronic procurement will not be permitted. Late Bids will be rejected. The outer Proposal envelopes marked “ORIGINAL BID”, and the inner envelopes marked “TECHNICAL PART” will be publicly opened in the presence of the Bidders’/Service Provider designated representatives and anyone who chooses to attend, at the address below on 27th February 2025 at 10:30 A.M Local Time (Addis Ababa Time) or immediately after the deadline for submission of bids.  All envelopes marked “FINANCIAL PART” shall remain unopened and will be held in safe custody of the Employer until the second public Bid opening.

7. All Bids must be accompanied by a Bid Security of ETB  5,400,000 /ETB Five Million Four Hundred Thousand/ for each Lot or equivalent amount in a freely convertible currency (using the applicable exchange rate of January 30, 2025) in the form of Bank guarantee issued from any reputable Banks. Bidders must submit separate Bid Security as part of the technical part of the bid for each lot in which they wish to submit bids.

8. Attention is drawn to the Procurement Regulations requiring the Borrower to disclose information on the successful bidder’s beneficial ownership, as part of the Contract Award Notice, using the Beneficial Ownership Disclosure Form as included in the bidding document.

9. The address(es) referred to above is (are):

The Federal Democratic Republic of Ethiopia,

National ID Program (NIDP)

Digital ID for Inclusion and Services Project

Attn: Dr Mesfin Belachew, Project Management Unit (PMU) Manager,

Address: Welosefer Bole, Ethio-China St, INSA Building, 15th Floor, Addis Ababa, Ethiopia

Tele- +251 911 791462   

E-mail: mesfin@id.gov.et, and nejmedin@id.gov.et 

Website: https://id.gov.et/

Addis Ababa, Ethiopia